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Audi MMI 3G Bose Not Working After Firmware Update – How to Restore It

Important: On certain Audi MMI 3G / 3G Plus configurations, updating the Bose amplifier during an MMI firmware procedure can leave the amplifier without the correct vehicle-specific parametrization. Symptoms may include missing bass, weak or incorrect sound, no rear speakers or other abnormal Bose behaviour.

In this situation the MMI firmware itself may be working correctly. The Bose amplifier may need the correct parameter dataset to be written again.

Instead of going to VAG specialist or Audi dealership and spend quite a lot of ££££ you can fix it by your self!

Symptom after firmware updateCheck first
MMI works, but Bose sounds wrongAmplifier parametrization
Rear speakers missingBose dataset / amplifier config
Subwoofer has little or no outputBose parametrization
Complete MMI has no sound and other faultsDiagnose MMI/MOST first
Bose was selected during firmware updateParametrization strongly worth checking
Bose was not touched during updateDo not assume ZDC is the cause
VCP cannot communicate with module 47Diagnose amplifier/network first

Do not upload a random Bose ZDC file from another Audi. The dataset must match the amplifier and vehicle configuration. Using an incorrect parameter dataset can result in incorrect sound behaviour

What you will need?

Now from VCP:

Go to the Guided Functions

VCP - Main screen. Rescue bose.
VCP – Main screen.

Now in right list Module / Moduły please select Apps.

VCP - Guided functions menu. Rescue bose.
VCP – Guided functions menu.

and you will see new content in main windows

VCP - Guided functions - Apps. Rescue bose.
VCP – Guided functions – Apps.

In main windows Select: Upload parameter data and click Next >

VCP - Guided functions - Upload parameter data. Rescue bose.
VCP – Guided functions – Upload parameter data.

Now just click Next and Next

VCP - Guided functions - Upload parameter data. Rescue bose.
VCP – Guided functions – Upload parameter data.
VCP - Guided functions - Upload parameter data. Rescue bose.
VCP – Guided functions – Upload parameter data.

In next windows click on to Open ZDC file.

VCP - Config data uploader. Rescue bose.
VCP – Config data uploader.

Please select BOSE zdc file and click to Open

VCP - ZDC selector. Rescue bose.
VCP – ZDC selector.

Now wait a few seconds to load up the files

VCP - loading file. Rescue bose.
VCP – loading file.
VCP - loaded ZDC file. Rescue Bose.
VCP – loaded ZDC file.

Ok now when the ZDC file is loaded up, in ECUs select: 47 – Sound system then in Data to upload select your car variant and click to Upload selected data button.

VCP - Upload Bose ZDC parameter file. Rescue Bose
VCP – Upload Bose ZDC parameter file.

and that’s all, your bose audio system should be restored now =)

(20 votes, average: 4.15 out of 5)

Adam Ignaczak

Adam Ignaczak is the founder of MMIUpdates.com and an independent Audi infotainment specialist. Since 2017, he has worked with Audi MMI firmware, navigation maps, MMI 3G, MIB, MIB2, MHS2, MHI2 and newer infotainment platforms, focusing on compatibility, update procedures and troubleshooting.
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4 Comments
Rob Gorman
Member
Rob Gorman
6 years ago

Is there a way to do this with VCDS? I haven’t tried to apply the update yet but do have a VCDS cable and software so I could potentially use that if there is a way to fix it.

I am mostly wondering how I could go about updating the Bose system while still keeping it working in my Q7 MMI 3G system.